Serving Mid-Michigan Since 1961

Introduction to Understanding Students' and Other Stakeholders' Needs
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Understanding Students’ and Other Stakeholders’ Needs examines how your institution works actively to understand student and other stakeholder needs. It examines your institution's processes and systems related to:


  • Student and stakeholder identification 
  • Student and stakeholder requirements 
  • Analysis of student and stakeholder needs 
  • Relationship building with students and stakeholder
  • Complaint collection, analysis, and resolution 
  • Determining satisfaction of students and stakeholders 
  • Measures 
  • Analysis of results
  • Improvement efforts


 
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